SARANYA.M

senior Consultant

Chennai

Profile summary

8.8 years of diverse experience in Software Testing, UAT, QA, and Cloud Migration. Proficiency in agile development methodologies. Worked for Tmobile, McDonals, Alshaya groups, Harvey Nicolas,Philips Extensive exposure to Educational and E-Commerce projects, demonstrating adept team management skills. Skilled in creating comprehensive test cases and scenarios, proficient in managing test execution and defect resolution across SDLC stages. Managed AEM authoring tasks including content creation, updates, and site structure optimizations. Maintained and organized the Digital Asset Management (DAM) system for efficient asset reuse and governance. Ensured implementation of SEO best practices across content hierarchy, metadata, and on-page elements. Conducted thorough QA checks on web pages to validate accuracy, layout integrity, and alignment with business requirements. Created and maintained detailed testing checklists, streamlining the QA process and ensuring consistent content quality. Collaborated closely with development, design, and marketing teams to implement and manage content changes. Utilized AEM components, templates, content fragments, Experience Fragments and workflows to manage scalable content delivery. Conducted periodic audits to ensure SEO compliance and monitored content performance analytics. Interfaced with stakeholders to gather content requirements, define priorities, and deliver on timelines. Specialization in various testing types including Integration, Functional, UI, System, End to End, and Regression Testing. Well-versed in Adobe Experience Manager (AEM), exhibiting expertise in AEM components, authoring, and translations. Experience in ADA testing using tools like Site Improve and Lighthouse, ensuring accessibility compliance. Proficient in precise defect and test case documentation using JIRA for effective communication. • Strong interpersonal skills, proven to excel in high-stress and collaborative team settings. Experienced in Responsive Testing, Mobile App Testing, and UI testing, including Accessibility Testing. • Expertise in bug management tools such as Jira, Multi Site Manager (MSM) for efficient content replication and management across multiple sites. Strong understanding of object-oriented programming and design principles. Successful in all phases of software development including design, coding, testing, debugging, implementation and source management.

Career highlights

Lead the team: Given full contributions in team achievements and activities

Key skills

Skills
Design Thinking & InnovationQaAem content authorWebsite managerQuality analystsManual Qa

Professional experience

senior ConsultantMay 2021 - Present
Capgemini

Understanding client requirements & preparing Test Scenarios Development of test cases and executing the test cases. • Involved in creating, Managing and Publishing the pages in AEM. Involved in authoring the pages before testing according to the client requirements. • Authored pages in AEM according to the client content tree structure. Perform functional and non-functional testing. • Defect tracking till closure. Identifying appropriate Regression Test Scenarios. Involved in client demo calls & meetings Involved in Agile process meetings like Daily Scrum meeting and Retrospective meeting. Adding value by actively engaging customers/stakeholders. Creating pages and pushing them live. Creating Pages on sites and uploading assets in DAM

  • Understanding client requirements & preparing Test Scenarios
  • Development of test cases and executing the test cases.
  • Involved in creating, Managing and Publishing the pages in AEM.
  • Involved in authoring the pages before testing according to the client requirements.
  • Authored pages in AEM according to the client content tree structure.
  • Perform functional and non-functional testing.
  • Defect tracking till closure.
  • Identifying appropriate Regression Test Scenarios.
  • Involved in client demo calls & meetings
  • Involved in Agile process meetings like Daily Scrum meeting and Retrospective meeting.
  • Adding value by actively engaging customers/stakeholders.
  • Creating pages and pushing them live.
  • Creating Pages on sites and uploading assets in DAM
Senior Process executiveJan 2021 - May 2021
Cognizant

Working as a Senior Process executive from (January 2020 – to May 2021). Worked on AEM environment both B2B and B2C environment. SEO analyst with the team. Worked in enhanced tools such as CQ version of DAM, Incentre, QA analysis and all in and out of AEM. Participated in Root cause Analysis discussion with internal team of managers, TL, and client. Worked with SEO Team frequently to implement the request to be prioritize. Extensively used CRXDE for numerous sustainment issue. Worked in both B2B and B2C environment.

  • Working as a Senior Process executive from (January 2020 – to May 2021).
  • Worked on AEM environment both B2B and B2C environment.
  • SEO analyst with the team. Worked in enhanced tools such as CQ version of DAM, Incentre, QA analysis and all in and out of AEM.
  • Participated in Root cause Analysis discussion with internal team of managers, TL, and client.
  • Worked with SEO Team frequently to implement the request to be prioritize.
  • Extensively used CRXDE for numerous sustainment issue. Worked in both B2B and B2C environment.
Process specialistMay 2017 - Dec 2019
Infosys

Working as a process specialist on Philips Project AEM (6.1version) Adobe Experience Manager at CMS at Infosys BPM from (May 2017 till December 2019) Responsible for Implementing web contents using content management system using Intranet portals: STEP, CQ (Staging & Production), Scene 7, In-center) under given SLA timelines. Responsible for pushing or publishing the edited web contents to live environment. Participating in requirement / status calls with clients. Worked in B2B environment Worked with SEO Team frequently to implement the request for the website to be prioritize. Writing Blogs on website about the product to make it eye catching to the customer. Extensively used CRXDE for numerous sustainment issues. Working closely with onsite and international teams to ensure timely migration of content. Taking care of escalations with the process by interacting with clients and customers, process managers via call, chat and e-mail. Conducting training sessions weekly with client SMEs, regarding the issues and to educate on newly launched tools Participated in Root Cause Analysis(RCA) discussion with internal team of managers, TL and Client

  • Working as a process specialist on Philips Project AEM (6.1version) Adobe Experience Manager at CMS at Infosys BPM from (May 2017 till December 2019)
  • Responsible for Implementing web contents using content management system using Intranet portals: STEP, CQ (Staging & Production), Scene 7, In-center) under given SLA timelines.
  • Responsible for pushing or publishing the edited web contents to live environment.
  • Participating in requirement / status calls with clients.
  • Worked in B2B environment
  • Worked with SEO Team frequently to implement the request for the website to be prioritize.
  • Writing Blogs on website about the product to make it eye catching to the customer.
  • Extensively used CRXDE for numerous sustainment issues.
  • Working closely with onsite and international teams to ensure timely migration of content.
  • Taking care of escalations with the process by interacting with clients and customers, process managers via call, chat and e-mail.
  • Conducting training sessions weekly with client SMEs, regarding the issues and to educate on newly launched tools
  • Participated in Root Cause Analysis(RCA) discussion with internal team of managers, TL and Client
SEO AnalystSep 2016 - May 2017
Skyvault Technology

Worked as the SEO (content writer) and content management professional where I wrote articles, news and blogs, for Sky vault Technology, Nellithope, Puducherry from September 2016 to May 2017. My major responsibilities include skilled content writing and rephrasing, article editing and hosting on web pages.

  • Worked as the SEO (content writer) and content management professional where I wrote articles, news and blogs, for Sky vault Technology, Nellithope, Puducherry from September 2016 to May 2017.
  • My major responsibilities include skilled content writing and rephrasing, article editing and hosting on web pages.
customer care executiveAug 2015 - Jun 2016
I Bang Communication

Worked as a customer care executive, in voice process - both inbound and outbound process in I-Bang Communications Company in Puducherry, from August2015 to June2016. During my tenure, I was responsible to handle client calls and ensure quality service to them. Worked as the process lead and have handled the team to achieve targets in BPO sector like Marketing in Vinayak Groups, Lenin Street, Puducherry, from July 2016 to September 2016. During my tenure, I had the opportunity to work with WordPress online CMS tool for the in-house website projects.

  • Worked as a customer care executive, in voice process - both inbound and outbound process in I-Bang Communications Company in Puducherry, from August2015 to June2016.
  • During my tenure, I was responsible to handle client calls and ensure quality service to them.
  • Worked as the process lead and have handled the team to achieve targets in BPO sector like Marketing in Vinayak Groups, Lenin Street, Puducherry, from July 2016 to September 2016.
  • During my tenure, I had the opportunity to work with WordPress online CMS tool for the in-house website projects.